Frequently Asked Questions
We deliver all year long!
How much does a new baby stork yard sign rental cost? How long is the rental period?
The charge for renting the Stork is $110 (plus delivery if applicable). The rental period is 5 days. We will leave the bundle, at the front door when we return to pick up the sign.
How much does a cupcake sign rental cost? How long is the rental period?
The charge for renting a Cupcake sign is $95 (plus delivery if applicable). The rental period is for your choice of 2 to 3 days. If additional time is needed, the additional rental charge would be $15 per day, up to 5 days. We will leave the star or cloud at the front door when we return to pick up the sign.
How far in advance should I order my sign?
We strive to deliver your sign within 24 hours of placing an order. “Khloe’s Storks and More” receives orders online 24/7 or you can contact us by phone whenever you’re ready.
Can I reserve a sign before the baby is born?
Yes, but only within 3 days of the due date. Simply order a sign and include the baby’s expected due date in the appropriate space on “Khloe’s Storks and More” online order form. We will then contact you to gather additional information.
What do you offer for the grandparents?
If a grandparent sign is ordered at the same time as the sign for the new parents, the rental fee for a grandparent sign is $110. The rental period is 5 or 7 days (plus delivery if applicable).
Where do you deliver?
We proudly serve the Southwest suburbs and parts of the Western suburbs of Chicago, including: Burr Ridge, Countryside, Darien, Frankfort, Hickory Hills, Hinsdale, Homer Glen, LaGrange, Lemont, Lockport, Mokena, New Lenox, Orland Park, Orland Hills, Palos Heights, Palos Hills, Palos Park, Tinley Park, Wester Springs, Willow Brook, and Worth with Free Delivery. We also delivery to many of the other surrounding suburbs for an additional delivery charge.
Where will you place the sign in the yard?
We use our best judgment regarding sign placement to ensure optimal visibility and a pleasing backdrop for photographs. If there is a specific spot you would like the sign to be placed, please notify us when you place your order. Mark the location with a clearly visible marker, and we will do our best to accommodate your request. We cannot guarantee exact placement of the sign if you are not at home when we deliver the sign and/or if you have not marked the location in the yard with a clearly visible marker.
Can I move, mow around, or attach anything to the yard signs?
Please do not move and/or remove the yard sign as damage can occur. Please use extreme caution when mowing or weed whacking near the sign as damage can occur if any contact is made with the sign. Do not attach anything to the sign, including balloons. When a balloon pops the sun bakes the latex into the sign causing permanent damage.
What happens if I damage the yard sign?
How can I include siblings and pets?
What is your refund policy?
You cancel your sign rental at least 24 hours in advance, and before the keepsake item is completed (verifiable by photo of item). If keepsake is completed, you would have to pay $50 for the item and you would get to keep it.
Extreme weather conditions prevent us from setting up your sign.
We are unable to get into a gated community because we were not given a gate code or it doesn’t work.
The security guard at a gated community refuses to allow us entry. It is important that you make arrangements with the guard to give us access prior to the moment of delivery.
The homeowner or recipient does not allow us to set up the sign or calls us to request that we pick up the sign prior to the end of the rental period.
If a dog or other animal is threatening or refuses to allow us onto the property.